Privacy Policy of Probashi Priyo Ecommerce App

 Privacy Policy — ProbashiPriyo

Last Updated: August 29, 2026

ProbashiPriyo ("we", "us", "our") operates the ProbashiPriyo mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect information when you use our App and purchase products through our e-commerce services.

We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

ProbashiPriyo does not require users to create an account, register, sign in, or provide a password.

When you place an order through the App, we may collect information necessary to process and deliver your order, including:

Name

Phone number

Delivery address

Email address, if you choose to provide one

Products ordered and order details

Delivery instructions or other information you voluntarily provide

We only collect information that is reasonably necessary to provide our services and fulfill your orders.

2. How We Use Your Information

We may use the information you provide to:

Process and confirm your orders

Prepare and deliver your purchases

Contact you about your order or delivery

Provide customer support

Process returns, refunds, or order-related requests

Prevent fraudulent or unauthorized transactions

Comply with applicable laws and legal requirements

We do not use your information for purposes unrelated to providing our services without your consent, unless required or permitted by law.

3. Advertising

ProbashiPriyo does not display advertisements in the App.

We do not use Google AdMob or advertising SDKs for displaying advertisements or personalized advertising.

We do not sell your personal information to advertisers.

4. Sharing of Information

We may share necessary information with trusted third-party service providers when required to provide our services.

For example, information such as your name, phone number, delivery address, and order details may be shared with delivery partners or courier services so that your order can be delivered.

We may also disclose information if required by applicable law, court order, legal process, or governmental authority.

We do not sell or rent your personal information to third parties.

5. Payment Information

If you make a payment through a third-party payment provider, your payment information may be collected and processed directly by that payment provider.

ProbashiPriyo does not intentionally store complete credit/debit card numbers, CVV numbers, PINs, or other sensitive payment credentials unless explicitly stated otherwise.

Payment providers may have their own privacy policies governing their collection and processing of payment information.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Where appropriate, information transmitted between the App and our servers is protected using industry-standard security measures such as HTTPS/TLS encryption.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain customer and order information only for as long as reasonably necessary to:

Fulfill and support your orders

Provide customer service

Process returns and refunds

Resolve disputes

Maintain business, accounting, tax, or transaction records

Comply with applicable legal and regulatory requirements

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal requirements.

8. Account and Sign-In Information

ProbashiPriyo does not require users to create an account or sign in to use the App or place an order.

We therefore do not maintain user passwords or traditional registered user accounts.

If you wish to request deletion of personal information associated with an order, you may contact us using the contact information provided below. We will review your request and process it in accordance with applicable laws and our legitimate business and legal obligations.

9. Children's Privacy

ProbashiPriyo is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

10. Third-Party Services

ProbashiPriyo may use third-party service providers necessary to operate and provide our services, such as:

Payment processing providers

Delivery and courier services

Hosting or server providers

Other technical service providers necessary for operating the App

These providers may process information only as necessary to provide their services.

ProbashiPriyo does not use third-party advertising services such as Google AdMob.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Company/App Name: ProbashiPriyo

Email: probashipriyo07@grmail.com

Address: ?sahjibazar,dorgagate,tajpur,madhabpur,habiganj.

By using the ProbashiPriyo App, you acknowledge that you have read and understood this Privacy Policy.